Privacy Policy

Effective date: 11 August 2026

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use our website. We respect your privacy and are committed to handling your personal data in a transparent and responsible manner. This policy applies to information collected through our website, communications, and related services.

What Data We Collect

We may collect personal and technical information when you interact with our website. The type of information collected depends on how you use the site.

• Information you provide: This may include your name, email address, telephone number, postal address, and any other information you submit through a contact form, email, registration form, or other communication channel.
• Communication details: We may retain the content of messages, enquiries, feedback, or support requests you send to us.
• Technical information: This may include your IP address, browser type, device type, operating system, referring website, pages viewed, dates and times of access, and general usage information.
• Cookie and usage information: We may collect information about how you navigate and interact with our website through cookies and similar technologies.

We do not intentionally request sensitive personal information unless it is necessary for a specific purpose and you choose to provide it.

How We Use Data

We use personal information only for legitimate and relevant purposes, including:

• Responding to enquiries, requests, and messages;
• Providing, maintaining, and improving our website and services;
• Understanding how visitors use our website and identifying areas for improvement;
• Managing website security, preventing fraud, and detecting misuse;
• Sending service-related communications where necessary;
• Complying with applicable legal, regulatory, and accounting requirements; and
• Protecting our rights, property, users, and business operations.

We process personal data only where we have a valid legal basis to do so. Depending on the circumstances, this may include your consent, the performance of a request or agreement, compliance with a legal obligation, or our legitimate interests, provided those interests do not override your rights.

Cookies

Our website may use cookies and similar technologies. Cookies are small text files stored on your device that help websites function, remember preferences, analyse traffic, and improve user experience.

Cookies may be classified as follows:

• Essential cookies: These are required for core website functions and cannot always be disabled.
• Performance and analytics cookies: These help us understand website usage and improve performance.
• Preference cookies: These remember choices such as language, region, or display settings.

Where required by law, we will request your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media websites. These third parties operate independently and may collect and process personal information according to their own privacy policies.

We are not responsible for the privacy practices, content, security, or policies of external websites. We encourage you to review the privacy policy of any third-party website before providing personal information or using its services.

Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure hosting arrangements, monitoring, and appropriate administrative procedures.

Although we take appropriate steps to protect your information, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we will respond appropriately to any suspected or confirmed data security incident in accordance with applicable requirements.

User Rights

Depending on your location and applicable data protection law, you may have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal data in certain circumstances;
• Request restriction of processing;
• Object to certain types of processing;
• Request the transfer of your information in a commonly used, machine-readable format;
• Withdraw consent where processing is based on consent; and
• Lodge a complaint with the relevant data protection authority.

To exercise your rights, please contact us using the details below. We may need to verify your identity before completing a request. We will handle valid requests within the time required by applicable law.

Contact Information

If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to raise a concern about the handling of your personal data, please contact us:

• Email: [email protected]
• Phone: +49 126 4000
• Address: 90 Cedar Lane, Germany
• Social/X: https://x.com/

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updated version will be published on this page with a revised effective date.